Understanding Connections
ConnectionsConnections are entities; they're the different types of companies and individuals you may need to track. SalesConnect is set up to display information about the types of connections you care about, based on the roles to which you are assigned. are the companies and individuals tracked in SalesConnect. You can work with the connections you need and maintain the critical relationships between them.
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Master firms. Each master firm may have one or more firms affiliated with it, and through these firms, may also have affiliations with officesAn office is a connection in the intermediary business hierarchy, an organization subordinate to a broker/dealer firm. Offices are also sometimes referred to as "branches'; institutional firms have branches in SalesConnect. An office is affiliated with a single broker/dealer firm, and may have one or more reps directly affiliated with it. An office may have associated office contacts, as well. Possibly the most critical information you can track for offices are aliases, also known as trading IDs. Aliases are the IDs that associate transactions with each office. If you need to write queries or reports: The primary data for offices is stored in the Office table. Information about office trading IDs is stored in the Office Alias table. and repsA rep is perhaps the most important contact connection in the intermediary business hierarchy. Each rep is an individual who sells funds and is affiliated with an office (and through the office, with a broker/dealer firm). Reps may also be referred to as "financial advisors." Possibly the most critical information you can track for reps are aliases, also known as trading IDs. Aliases are the IDs that associate transactions and assets with each rep. If you need to write queries or reports: The primary data for reps is stored in the Contact and Rep Profile tables. The Rep Alias table stores trading IDs associated with reps.. A master firmA broker/dealer firm (or broker dealer or broker-dealer) is a connection associated with intermediary business, typically a top-level organization in this hierarchy. Broker/dealer firms are also sometimes referred to as just "firms" or "brokers" or "dealers" or "financial institutions." Each broker/dealer firm may have one or more offices affiliated with it, and through these offices, reps may also be affiliated with it. A broker/dealer firm may have associated firm contacts, as well. Possibly the most critical information you can track for broker/dealer firms are aliases, also known as trading IDs. Aliases are the IDs that associate transactions with each broker/dealer firm. If you need to write queries or reports: The primary data for broker/dealer firms is stored in the Firm table. The Firm Alias table stores trading IDs associated with broker/dealer firms. may have associated master firm contactsA master firm contact is a Contact connection associated with intermediary business, an individual affiliated with a master firm. Master firm contacts may need to be tracked because they provide key support services. A master firm contact is not a rep; that is, a master firm contact does not sell mutual funds., as well.
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Master firm contacts. A master firm contact is a contactAny individual person tracked in SalesConnect is a contact, which is one type of connection. So, reps, firm contacts, and office contacts—are all contacts. Partnerships and teams are also treated as contacts in SalesConnect, because you usually need to work with them in the same ways. connection, an individual directly affiliated with a master firmA master firm is a connection associated with intermediary business, an optional top-level organization in the intermediary asset management hierarchy, one step above broker/dealer firms. Each master firm may have one or more firms affiliated with it, and through these firms, may also have affiliations with offices and reps. A master firm may have associated master firm contacts, as well. If you need to write queries or reports: The primary data for master firms is stored in the Master Firm table.. Master firm contactsA firm contact is a contact connection associated with intermediary business, an individual affiliated with a broker/dealer firm who is not a rep. That is, a firm contact does not sell mutual funds, but does need to be tracked because he or she provides key support services. may need to be tracked because they provide key support services. A master firm contact is not a rep; that is, a master firm contact does not sell mutual funds.
- Broker/dealer firms. Broker/dealer firms are also sometimes referred to as just "firms" or as "brokers," "broker/dealers," "dealers," or "financial institutions." Each broker/dealer firmA broker/dealer firm (or broker dealer or broker-dealer) is a connection associated with intermediary business, typically a top-level organization in this hierarchy. Broker/dealer firms are also sometimes referred to as just "firms" or "brokers" or "dealers" or "financial institutions." Each broker/dealer firm may have one or more offices affiliated with it, and through these offices, reps may also be affiliated with it. A broker/dealer firm may have associated firm contacts, as well. Possibly the most critical information you can track for broker/dealer firms are aliases, also known as trading IDs. Aliases are the IDs that associate transactions with each broker/dealer firm. If you need to write queries or reports: The primary data for broker/dealer firms is stored in the Firm table. The Firm Alias table stores trading IDs associated with broker/dealer firms. may have one or more offices affiliated with it, and through these offices, reps may also be affiliated with it. A broker/dealer firm may have associated firm contacts, as well. Possibly the most critical information you can track for broker/dealer firms are aliases, also known as trading IDsA trading ID is a number associated with transactions that identifies the responsible firm, office or rep. A trading ID is always associated with a specific transfer agency. Trading IDs are also known as aliases.. Aliases are the IDs that associate transactions with each firm.
- Firm contacts. A firm contact is a contact connection, an individual affiliated with a broker/dealer firm who is not a rep. That is, a firm contact does not sell mutual funds, but does need to be tracked because he or she provides key support services.
- Offices. An office is an organization subordinate to a broker/dealer firm. Offices are also sometimes referred to as branches. In SalesConnect, an office is affiliated with a single broker/dealer firm, and may have one or more reps directly affiliated with it. An office may have associated office contactsAn office contact is a contact connection in the intermediary business hierarchy, an individual affiliated with an office who is not a rep; that is, an office contact does not sell mutual funds, but does need to be tracked because he or she provides key support services., too. Possibly the most critical information you can track for offices are aliases, also known as trading IDs. Aliases are the IDs that associate transactions with each office.
- Reps. A rep is perhaps the most important contact connection in the intermediary business hierarchy. Each rep is an individual who sells funds and is affiliated with an office (and through the office, with a broker/dealer firm). However, SalesConnect also supports the notion of "non-producing reps," individuals who support sales though they are not licensed to make them. (Each rep type defined in SalesConnect may be flagged as producing or non-producing.) Reps may also be referred to as financial advisors or just advisors. Possibly the most critical information tracked for selling reps are aliases, also known as trading IDs. Aliases are the IDs that associate transactions and assets with each rep.
- Rep partnerships. A partnership (or rep partnership) is a contact connection, though it is really a name for a group of reps working together to sell one or more products. A partnershipA partnership is a contact connection in the intermediary business hierarchy, though it is really a name for a group of reps working together to sell one or more products. A partnership, sometimes called a rep partnership, is treated as a special type of rep: this means that most of the tools for working with reps may be used to work with partnerships as well. Most views of transactions associated with an individual rep generally don't include transactions or parts of transactions that the rep may have cleared as part of a partnership. Instead, these kinds of trades are listed only for the rep partnership. Each member's portion of rep partnership sales data is always based on the percentages currently assigned to each member; no long-term historical information about percentages is maintained. SalesConnect does not store any calculated trade or asset values based on rep partnerships. If you need to write queries or reports: The primary data for partnerships is stored in the Contact, Rep Partnership, and Rep Profile tables. The Rep Alias table stores trading IDs associated with partnerships as well as reps. is treated as a specialA special is a kind of variable you may be able to specify as a value to use in a query criterion or in other places in SalesConnect. Some specials are Current Date/Time, End of Day, and Start of Year; these specials all refer to specific dates and/or times, while other specials may return other data. When the query or other item using a special is processed, the special returns the current value that the special represents. type of rep: this means that most of the tools for working with reps may be used to work with partnerships as well. Most views of transactions associated with an individual rep generally don't include transactions or parts of transactions that the rep may have cleared as part of a partnership. Instead, these kinds of trades are listed only for the rep partnership. Each member's portion of rep partnership sales data is always based on the percentages currently assigned to each member; no long-term historical information about percentages is maintained. By default, SalesConnect does not store any calculated trade or asset values based on rep partnerships.
- Teams. A team is a contact connection, though it is really a group of individuals working together to achieve a common sales goal; a teamA team is a contact connection, though it is really a group of individuals working together to achieve a common sales goal; a team may include reps and rep partnerships from the office with which the team is associated, but it can also office contacts and non-producing reps who support team sales efforts. may include both producing and non-producing reps and rep partnerships who support a team sales effort. (Some rep types you can specify in SalesConnect are non-producing types.)
- Office contacts. An office contact is a contact connection, an individual affiliated with an office who is not a rep; that is, an office contact does not sell mutual funds, but does need to be tracked because he or she provides key support services.
Aliases, aka trading IDs, are critical data tracked for broker/dealer firms, offices, reps, and partnerships. They associate transactions (sales, redemptions, etc.), assets, and accounts with intermediary connections; each of these connections may have many aliases.