Adding an Office

An officeAn office is a connection in the intermediary business hierarchy, an organization subordinate to a broker/dealer firm. Offices are also sometimes referred to as "branches'; institutional firms have branches in SalesConnect. An office is affiliated with a single broker/dealer firm, and may have one or more reps directly affiliated with it. An office may have associated office contacts, as well. Possibly the most critical information you can track for offices are aliases, also known as trading IDs. Aliases are the IDs that associate transactions with each office. If you need to write queries or reports: The primary data for offices is stored in the Office table. Information about office trading IDs is stored in the Office Alias table. is always associated with a firmA broker/dealer firm (or broker dealer or broker-dealer) is a connection associated with intermediary business, typically a top-level organization in this hierarchy. Broker/dealer firms are also sometimes referred to as just "firms" or "brokers" or "dealers" or "financial institutions." Each broker/dealer firm may have one or more offices affiliated with it, and through these offices, reps may also be affiliated with it. A broker/dealer firm may have associated firm contacts, as well. Possibly the most critical information you can track for broker/dealer firms are aliases, also known as trading IDs. Aliases are the IDs that associate transactions with each broker/dealer firm. If you need to write queries or reports: The primary data for broker/dealer firms is stored in the Firm table. The Firm Alias table stores trading IDs associated with broker/dealer firms. tracked in SalesConnect. So you begin adding an office from the page displaying details for the right firm. See Searching for Connections if you would like help with that task; that's probably the way that you will get to details most often.

1. Display the Add Office page:

   • On a page showing details for a firm, select the Offices tab, and then above the table listing offices, select Add. If you use this option, information for the associated firm is already completed for the office.
   • Or, select in the universal menu, and then select Add Office under Offices. If you use this option, you'll need to select the firm with which to associate the office.

2. Complete the Add Office page (required fields are marked with *).

   Tips

   • If appears next to a field, you can select it to display a popup you can use to search for a value for that field. When you choose a value, the popup closes, and the value is shown for the field.
   • TerritoriesIn a territory category, you can define as many named territories as you need to identify sales responsibilities. Territories are often divided geographically, and can include whole countries, states or provinces, or even ZIP/postal code ranges. Other criteria can be included for each territory, such as firm association or channel/subchannel definitions. If needed, you can filter offices, reps, partnerships, and teams to which a territory will apply by their firm association alone. Each territory can have one or more operators assigned to it; after territory assignments are set, permissions can be set to control the level of access each operator has to data (such as viewing or editing), based on his or her territory assignments. in specific territory categoriesA territory category represents one set of distinct territories that you need to maintain at the same time. A single territory category may not reflect how your sales force is distributed, so you can define up to fifteen (15) different territory categories in SalesConnect; however, only one version in each territory category can be current at any given time. Categories can represent particular lines of business (such as wirehouses or banks) or product lines (such as mutual funds or annuities), or any other meaningful division for which you need to support distinct sets of territories. Categories include as many named territories as you need to identify sales responsibilities. Named territories are often geographical in nature, but can also include channel/subchannel definitions and firm associations. Applicability also affects office and rep/partnership/team territory assignments: if a territory category is applicable to a firm, then entities associated with that firm can be assigned to territories in that category; but if the category is not applicable to a firm, then associated entities are not assigned to a defined territory in it, but are instead flagged "Not Applicable" for the category. as well as Distribution Channel and Distribution Subchannel may be set automatically based on rules in SalesConnect. If you need to change any of these values, you may be able to add a lock: If necessary, select the icon next to a field to to ensure that is shown for it, and then select the value you want in the associated dropdown. The lock ensures that the value you set isn't overwritten by the current defaults.

   • You may be able to add one or more aliases:

     1. If necessary, expand the Office Aliases section.

     2. Complete the fields with information for an aliasAn alias is a trading ID for a intermediary connection (broker/dealer firm, office and/or rep or rep partnership). An office alias must be associated with a single, specific firm-level trading ID. A rep alias must be associated with a single, specific firm trading ID and a single, specific office trading ID. Each tracked trade is linked to a single specific set of aliases; most trades will be associated with a firm, office and rep alias, but some may be associated only with a firm and/or office alias, if the trades were not resolved to the rep level. If you need to write queries or reports: The primary data for aliases is stored in the Firm Alias, Office Alias, and Rep Alias tables. for this office.

        Tips

        • You can use to find and select an appropriate Firm Trading ID.
        • If you select DST Systems in Transfer Agent and complete the other fields with information for the new alias, a Lookup In FID button may become available. You can select it to display a dialog that lists any existing records in FID that match the information you've entered; close the dialog when you've finished with it. Ensure that Synch with FID is selected if you want to copy the information for this connection and alias to any matching records in FID.
     3. Select Add More if you need to add another alias, and then complete information for it. You can do this for as many aliases as you need to add.

3. Select Save. You may be asked whether you want to keep the address you entered or use one suggested by Finalist, the address validation tool used in SalesConnect. You won't be able to continue until you select an option. Duplicate checking occurs when you save a connection. If the connection or an alias added for it appears to duplicate information already in SalesConnect, a warning popup is shown. Follow instructions on the popup to handle the potential duplicate appropriately.

   Once an office is saved, a page showing details and more options for it is shown. You can use the page and its tabs to add or review more information related to the office, including relationships to other connections.

   • You can select Firm's value to view details for the associated firm.
   • The ContactsAny individual person tracked in SalesConnect is a contact, which is one type of connection. So, reps, firm contacts, and office contacts—are all contacts. Partnerships and teams are also treated as contacts in SalesConnect, because you usually need to work with them in the same ways. tab will list any contacts directly associated with the office; you can use the filter fields on the tab to change the contacts listed. You can also use the tab to add new associated contacts. See Adding a Contact or Rep for more information.